Payment Information
Returns are Simple
Within 10 days of receipt of your order,
you may return any of the following items for a full product refund:
- Any merchandise that's in new condition
including original packaging and accessories
Please note that we can process returns and
refunds only for items purchased from The Caribbean Trading Co.
Returns are Easy
To return any other type of item, read
below.
Simply indicate the reason for your return,
include the packing slip with your return, and wrap the package securely. For
your protection, we recommend that you use UPS or Insured Parcel Post for
shipment.
If you do not have your packing slip, please
indicate the order number on a separate piece of paper and send the package to
the following address:
- 4500 Sierra Drive
Boonville, IN 47601 USA
Refunds
We will notify you via e-mail of your
refund once we have received and processed the returned item. Please note that
we can refund shipping costs only if the return is a result of our error.
Concerns, Questions, Suggestions?
If you have any concerns with your order,
please don't hesitate to contact us.
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